Managing the multi-generational workforce : from the GI generation to the millennials / Robert G. DelCampo [and others].

For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These...

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Bibliographic Details
Online Access:Electronic book from EBSCO
Other Authors: DelCampo, Robert G.
Format: eBook
Language:English
Published:Farnham ; Burlington, VT : Gower, 2010.
Subjects:
Table of Contents:
  • Overview of the generations
  • Millennials
  • Expectations and values
  • Building relationships
  • Psychological contracts
  • Organizational structure, culture, and training
  • Recruitment and retention tactics
  • Managerial styles.