You're Next! : how one company changed the way we shop /

Ever been stressed by the queue in a fast food restaurant? Or an airline check in? Or had to wait ages in an A & E? When was the last time that you had to queue for something - and enjoyed the experience? In the fast paced wireless and e-enabled world why do we have to wait for service?

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Mynediad Ar-lein:Electronic book from EBSCO
Prif Awdur: Green, Terry
Fformat: eLyfr
Iaith:English
Cyhoeddwyd:London : Marshall Cavendish, ©2011.
Pynciau: