You're Next! : how one company changed the way we shop /
Ever been stressed by the queue in a fast food restaurant? Or an airline check in? Or had to wait ages in an A & E? When was the last time that you had to queue for something - and enjoyed the experience? In the fast paced wireless and e-enabled world why do we have to wait for service?
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| Online Access: | Electronic book from EBSCO |
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| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: | London : Marshall Cavendish, ©2011. |
| Subjects: |
| Summary: | Ever been stressed by the queue in a fast food restaurant? Or an airline check in? Or had to wait ages in an A & E? When was the last time that you had to queue for something - and enjoyed the experience? In the fast paced wireless and e-enabled world why do we have to wait for service? |
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| Physical Description: | 1 online resource (xv, 223 pages) |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9789814346146 9814346144 |
| Access: | Access limited to authorized users. |