50 activities for achieving excellent customer service /
This resource manual provides: Activities that are sensitive to the new revolution taking place in customer service and meeting customer demands.; Identification and creation of memorable experiences for your customer service representatives and their customers; A valuable treasure of resources whet...
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| Online Access: | Electronic book from EBSCO |
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| Main Authors: | , |
| Format: | eBook |
| Language: | English |
| Published: | Amherst, Mass. : HRD Press, Ã2003. |
| Series: | 50 Activities.
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| Subjects: |