Creating the customer-driven library : building on the bookstore model /
Aiming to help libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores. Bookstores focus on the customer, and libraries need to take a page from their book.
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Online Access: | Electronic book from EBSCO |
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Main Author: | |
Format: | eBook |
Language: | English |
Published: | Chicago : American Library Association, 2005. |
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