Solving difficult situations.
This program will show you recommended ways of handling difficult situations that your library and staff may encounter. Among the issues covered are potentially violent patrons, bomb threats, sexual harassment, and inappropriate Internet browsing. "Highly recommended ..." - Video Librarian...
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| Online Access: | A Kanopy streaming video |
|---|---|
| Format: | Video |
| Language: | English |
| Published: | [San Francisco, California, USA] : Kanopy Streaming, 2014. |
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